Frequently Asked Questions | The Nature Queen Honey

Still have questions? Email us at info@thenaturequeen.com and we’ll reply within 12 hours.


🍯 Product Questions

1. What is raw honey?
Raw honey is honey in its purest form—unpasteurised, unprocessed, and unblended. It’s lightly filtered to remove wax but retains all natural nutrients like enzymes, pollen, amino acids, antioxidants, and vitamins. Unlike supermarket honey, ours is never heated or diluted, ensuring maximum health benefits and flavour.


2. Is your honey pure, or do you add sugar or flavourings?
Our honey is 100% pure—no added sugar, sweeteners, or flavourings. The natural taste and aroma come directly from the flowers our bees forage.


3. Why has my honey crystallised?
Crystallisation is a natural sign of raw, high-quality honey. It happens because real honey contains natural sugars and pollen. To return it to liquid, place the jar in warm water (max 40°C) and stir gently. Avoid microwaving.


4. How should I store and use raw honey?
Store it in a cool, dry place away from sunlight. Keep the lid tightly closed. You can enjoy it in warm drinks (below 40°C to keep nutrients intact), drizzle over food, or take it by the spoon.


5. Where does your honey come from?
Our honey is sourced from Maglavit village, Dolj County, Romania, just 2 km from the Danube River. Surrounded by acacia forests and wild meadows, it’s a pristine area ideal for natural beekeeping.


6. Is your honey organic?
Our bee pollen is certified organic, and we follow strict natural beekeeping practices for our honey—no pesticides, no antibiotics, and no additives. While the honey itself is not officially certified organic yet, it is independently lab-tested for purity and quality.


7. Is honey safe for children?
Raw honey should not be given to children under 12 months old due to the risk of botulism. For older children and adults, it’s perfectly safe and nutritious.


8. Is your honey suitable for vegetarians or vegans?

  • Vegetarian-friendly – Yes, our honey is suitable for vegetarians.

  • Vegan-friendly? – Opinions differ. Some vegans avoid honey, but we follow ethical beekeeping practices that prioritise bee welfare, so the choice is yours.


9. What’s the nutritional value of your honey?
Per 1 tbsp (25g):

  • Calories: 78 kcal

  • Carbohydrates: 20.4 g

  • Fat: 0 g

  • Protein: 0.1 g

  • Fibre: 0.05 g
    Contains trace amounts of enzymes, antioxidants, and vitamins.


10. Do you offer other bee products like bee pollen, royal jelly, or propolis?
Yes! We offer certified organic bee pollen, packed with proteins, vitamins, and minerals. We also work with raw royal jelly and propolis, known for their immune-boosting, anti-inflammatory, and antibacterial properties. Availability is seasonal—join our newsletter or contact us to stay informed.


💳 Orders, Payments & Delivery

11. What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, Amex, Discover), as well as PayPal and Apple Pay.


12. How long does delivery take?
UK standard delivery takes 3–5 working days. Most orders arrive sooner. You’ll receive tracking updates once your order ships.


13. How much is delivery?

  • £3.60 standard UK delivery (3–5 working days)

  • Free UK delivery on orders over £35


14. My order hasn’t arrived. What should I do?
If it’s been more than 5 working days, please email us at info@thenaturequeen.com with your order number—we’ll look into it immediately.


🌿 Why Choose The Nature Queen?

  • Pure, raw, lab-tested honey

  • Certified organic bee pollen

  • No additives, antibiotics, or artificial processing

  • Sustainable, ethical beekeeping

  • Fast, reliable UK shipping

  • Loved by customers—97% satisfaction rating

Based on 82 reviews
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I was so happy to finally find fresh royal jelly here in the UK — it’s really not easy to come across! The delivery was impressively quick, and the packaging was done with so much care to keep everything at the right temperature and perfectly fresh. I haven’t started taking it yet, but I already feel very positive about this purchase and will update later with my experience.

purchased your propolis tincture because I was specifically looking for a product with a high concentration of propolis (50%) to support my wellness routine. However, upon receiving it, I noticed that the label states the 50% refers to the alcohol content (ABV), not to the actual amount of propolis. This is quite misleading and not what I expected based on the product description.

I wanted a potent tincture with a clear propolis concentration to ensure I get the support I need. Please consider clarifying the label and product description so that customers don’t mistakenly believe they’re getting 50% propolis when it’s actually referring to the alcohol base.

This honey is absolutely wonderful! The texture is creamy and smooth, with a delicate, natural sweetness that isn’t overpowering. It feels very pure and wholesome, exactly what I was hoping for from a raw organic honey. I’ve tried it both on its own and in tea, and it tastes amazing either way. The packaging is also beautiful and makes it feel special. Definitely one of the best honeys I’ve tried — I’ll be buying again!

Elixir

My husband and I have been taking this honey for sone tine now . The cough I had for a long while is considerably better and my husband feel his health has improved .

Fantastic

Brilliant service and quick to get ordered out would recommend to anyone

Honey addict thank to this shop

I never really liked honey before but now I’m hooked. Beautiful taste

Very pleased

Excellent honey and great service!

Amazing product, long lasting. Very friendly and understanding service, thank you!

N
100% Organic Honey - Polyfloral
Nikolajs Precenieks
Great honey!

Order it all the time.

Great natural product

Great product, quick delivery. I'll buy again in the future

Best Raw Honey on market

Great Honey from even sweeter family. Worth every penny. 🍯🍯🍯

Bee pollen

Arrived very quick excellent quality, definitely buy my product from here now on.

Delicious and perfect for winter colds and flus.

Yummy

I love the taste and smell of the Bee complex. Very good product!

Best honey ever.

This is in my opinion the best honey ever. Really lovely smooth taste. Just about to order some more. I can throughly recommend.

Top quality products

The quality of Nature Queen’s products exceeded my expectations! The honey, bee pollen and candles are outstanding and show true organic value!

Thank you so much , Loved it. The best honey I’ve ever tasted, worth every penny. also best customer care service , they solved the issue I face with my order quickly .Highly recommended .

Special Product

Exquisite taste - well worth the price. Prompt and courteous delivery. Thank you

Bee pollen

Shipped quickly and tastes good! Happy with my 2nd purchase :)

Very nice honey

Amazing honey

Honeydew is so so nice and the quality is 🤩
Quick delivery too would highly recommend ⭐️⭐️⭐️⭐️⭐️

Amazing

Highly recommend! Ordered for my mum she loved it

quality product

I have been looking for this product for a while and was thrilled to discover this source, a very good and well presented product that comes together with quality certificates etc.
I recommend !